Privacy Policy
Sylphx is committed to protecting your privacy and personal data
Introduction
Welcome to Sylphx Limited ("Sylphx," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sylphx.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing the Site and/or using our services, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.
Information We Collect
Personal Data
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. You may be asked for, as appropriate:
- Name
- Email address
- Phone number
- Company information
You may visit our Site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Site-related activities.
Non-Personal Data
We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include:
- Browser name
- Type of computer or device
- Technical information about your means of connection to our Site, such as the operating system, Internet service provider, and similar information
- Pages visited
- Time spent on pages
- Referring sites or applications
Cookies and Tracking Technologies
Our Site may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
We use the following types of cookies:
- Essential cookies: These are cookies that are required for the operation of our Site and enable you to use its features.
- Analytical/performance cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our Site. This helps us to improve the way our Site works.
- Functionality cookies: These are used to recognize you when you return to our Site. This enables us to personalize our content for you and remember your preferences.
How We Use Your Information
We may use the information we collect from you for the following purposes:
- To personalize your experience on our Site and to deliver content and product offerings relevant to your interests
- To improve our Site in order to better serve you
- To allow us to better service you in responding to your customer service requests
- To administer a contest, promotion, survey, or other Site feature
- To quickly process your transactions
- To ask for ratings and reviews of services or products
- To follow up after correspondence (email or phone inquiries)
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
The transmission of sensitive and private data between the Site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may disclose your personal information in the following circumstances:
- Legal Requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- Protection of Rights: To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
- Safety: If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Sylphx, our customers, or others.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, order fulfillment, customer service, and marketing assistance.
Third-Party Websites
Users may find content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your Rights and Choices
You have certain rights regarding your personal data. These include:
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Restriction: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Object: You have the right to object to our processing of your personal data, under certain conditions.
- Data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@sylphx.com.
Children's Privacy
Our Site is not intended for children under 16 years of age. No one under age 16 may provide any personal information to the Site. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at privacy@sylphx.com.
Changes to This Privacy Policy
Sylphx has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Contact Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
Sylphx Limited
Email: privacy@sylphx.com
Website: https://sylphx.com
GitHub: github.com/sylphxltd